Why can't I execute any laser jobs?

If the buttons for starting laser jobs are disabled (deactivated), this may be due to various causes (also note what's displayed in the program title bar and the output window):

  • No valid dongle is attached.
  • No access authorization: The user isn't assigned to the correct laserDESK® user group.
  • No correction file is loaded.
  • Faulty laser definition file.
  • Incorrect RTC®5 files (e.g. obsolete version of RTC5DLL.dll installed).
  • No RTC®5 boardlink opens a new window found.
  • No laser connection (only for special laser types).

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